For event venues and venues that host functions
AI-powered CRM built for function enquiries.
It reads every enquiry, answers it from your own Gmail or Outlook, and keeps following up. You only meet the leads who are ready to book.
Leads answered within 5 minutes are 21x more likely to qualify. MIT / InsideSales
Connects with the tools you already use
The problem
Most venues do not lose bookings on price. They lose them on silence.
0hrs
Average time a venue takes to reply to an enquiry
iVvy
0%
Of enquirers book with the venue that responds first
industry benchmark
0+
Follow-ups needed for 80% of bookings. 44% of reps stop after one
WedInspire
Who it's for
Built for hospitality and event venues. Nothing else.
Not a generic CRM bent into shape. Every enquiry arrives already carrying the date, the guest numbers, the space and the package, because a function enquiry is the only kind it was built to work.
Hospitality venues
Restaurants, wineries, breweries, hotels, golf and sporting clubs. A function room or a private dining space, worked alongside the everyday trade.
Event venues
Function venues, warehouses, galleries, estates and homesteads, garden and marquee venues. The space itself is the business.
Built for any venue that hosts private events.
The product
By the time a lead reaches you, they are ready to book.
Six parts of the app catch every enquiry, answer it, chase it and rank it, so the only leads on your desk are the ones worth your time. Open any one.
The enquiry arrives already scored and on the board.
Contact, deal, score and rank, all created before you have opened anything.
AI Agent
Stop being the first responder.
Switch it on and the agent works the back-and-forth itself, from your real inbox and in your voice. It auto-sends the low-risk replies and escalates anything bigger. The moment a lead is ready to book, it hands them to you. It never books or holds a date.
Try the agent free
From the founder
After years in lead generation for private event venues across Australia, the US, and Canada, I kept seeing the same problems. Coordinators drowning in admin, no real way to tell which leads needed attention, and good enquiries going cold before anyone got back to them.
I built Function Desk to be the coordinator I wished every venue had. One that reads every reply, never forgets to follow up, and only interrupts you when a lead is actually ready to book.
Steve Towers
Founder, Function Desk
How we compare
Tripleseat is built for hotel groups. HoneyBook is built for freelancers. This is built for you.
| Function Desk | Tripleseat | HoneyBook | |
|---|---|---|---|
| AI replies from your real Gmail | – | – | |
| Scores and ranks every enquiry as it lands | – | – | |
| Works the back-and-forth until they are ready | – | – | |
| Live in a day, no implementation project | – | ||
| Built for private event venues | – | ||
| Price | $119/mo flat | From ~$99/mo, tiered | $36–129/mo |
Pricing
Transparent pricing. Everything to stop losing enquiries.
No sales call to start, no tiers to choose between, and you can cancel anytime.
One simple plan
- AI Agent that reads and replies
- Connected Gmail and Outlook inbox
- Lead scoring and a ranked attention queue
- Follow-up sequences that run themselves
- Lead forms that feed the pipeline
- Unlimited deals and contacts
Running several venues? Each one is the same flat rate, all managed from a single login.
Questions
The honest answers.
Be set up before the next enquiry arrives.
14-day free trial. No credit card required. Cancel anytime.